The costs of an expert’s report carried out in order to identify a manufacturing defect must be paid by the owner of the product if the expert’s report shows that the defect is not due to a manufacturing fault.

2. This warranty does not oblige the seller or the guarantor to adjust, set up, clean and maintain the product free of charge or to provide free training on the use of the product.

3. If the user of the product is a private individual and uses the product for personal purposes, the seller shall be liable for product defects at the end of the specified guarantee period, in accordance with local law. If the product is used for commercial purposes, the seller’s additional obligations are based on the contract between you and the seller. In the case of private individuals, we will be liable for any defects in the goods for a period of 2 years from the date of delivery to the buyer. In the case of legal persons, the manufacturer’s guarantee period is 1 year from the date of delivery of the goods, unless otherwise stated by the manufacturer. The battery warranty period is 6 months. The battery supplied with the goods is a consumable material, so the warranty period for batteries is generally shorter than the warranty period of the device itself. Battery drainage depends directly on how intensively the device is used. The warranty period for the lighting elements of UV equipment is 1 month (unless otherwise stated by the manufacturer).

4. In granting the guarantee described in this document, the guarantor has relied on the fact that the information provided by the purchaser about the intended use of the product (personal or commercial) is correct. The guarantor may unilaterally revoke the guarantee or modify the conditions of the guarantee if it appears that the product has been used in a manner other than that stated by the purchaser and/or confirmed by the purchase document.

5. Complaints about the quality of the product will be resolved and the warranty repair will be carried out after you have returned the product to the seller. At your request and upon conclusion of an agreement with the seller, you may also have the products delivered at the seller’s expense for diagnostic and repair work. This condition applies only to warranty work due to factory defects. Otherwise, the buyer shall deliver the product to the seller at his own expense or with his own means.

6. The product will only be accepted for warranty repair if it is delivered to the seller complete with a valid warranty and sales document. In the event of a defect in the product, please stop using the product immediately and return the product to the seller in the same condition as when the defect occurred.

7. The Seller and the Warrantor shall not be liable for any damages or indirect costs resulting from the use of the product, unless otherwise provided by local law.

8. No free repair under the Warranty Conditions will be carried out if:

– the product serial number has been removed, replaced or is illegible;

– the buyer does not have any warranty or purchase documents for the product;

– the product has not been used for its intended purpose and the instructions for use, installation, maintenance, transport and storage in the instructions for use have not been followed;

– the user did not immediately notify the seller of the initial defect and continued to use the product, causing further damage to the product;

– maintenance has not been carried out (cleaning the equipment, cleaning filters, adding lubricant, replacing consumables and wearing parts in good time and correctly, etc.);

– the product has been repaired and adjusted or its design has been modified by the buyer without the consent of the seller/manufacturer;

– original spare parts (fasteners, gaskets, filters, pistons, diaphragms, light elements, etc.) have not been used for the repair;

– the product has been made available for use by third parties;

– the product no longer belongs to the person who first bought it;

10. Moving parts (pump rotors, pump impellers, pump rotor bushings, check valves, taps, vanes, brushes, impellers, wheel bushings, gears, filter elements, filter materials, diaphragms, pistons, moving cables and wires, etc.) and seals associated with these parts. Natural wear and tear of fasteners, latches, knobs, moving hoses, etc.) shall not be considered a defect and shall not be covered under warranty.

11. This guarantee gives you specific legal rights and is without prejudice to any other legal rights of the consumer.